Privacy Policy

This document sets forth the Ohio Association of Area Agencies on Aging (refered to as "o4a") Online Privacy Policy (the "Privacy Policy") for this web site, (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline o4a activities.

Changes in Privacy Policy
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. o4a reserves the right to change the Privacy Policy from time to time at its sole discretion. If as the result of such changes, you want to alter the ways in which o4a is allowed to use your personal information, you can do so by following the procedure described below in the section entitled "Updating your Personal Information and Privacy Preferences". You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: if at the time you provide personal information to o4a you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by o4a or by third parties, o4a will not change your preference in this regard without your express consent. However, if o4a sells assets (or the assets of a division or subsidiary) to another entity, or o4a (or a division or subsidiary) is acquired by or merged with, another entity, o4a may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entities Collecting Personal Information
Personal information on this Site is collected by the Ohio Association of Area Agencies on Aging. o4a's address is 1335 Dublin Rd., Suite 200A, Columbus, OH 43215 and its telephone number is (614) 481-3511.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of Personal Information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as requesting a price quote, o4a may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, o4a may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, o4a or third parties authorized by o4a may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. o4a also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

o4a has established relationships with various service providers whose services are available to you from this Site or from web sites that are linked to this Site. Typically, these providers offer services that o4a customers might find useful, such as those that can be used in conjunction with o4a services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's web site will be subject to the privacy policy posted on such site and personal information that you provide while on this Site in conjunction with a provider‘s service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with o4a personal information collected from you. In such instances, o4a may use this information in a manner consistent with this Privacy Policy. In the situation where sites have an o4a "look and feel," and you reasonably believe you are on an o4a site, the site is collecting information in a solely intermediary capacity and does not use personal information for secondary purposes.

In order to reduce errors in our database, authenticate our users and prevent abuse of our system we may on occasion supplement the personal information you submit to us with information from third party sources. For example, we may supplement your registration information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database.

How your Personal Information is Used
o4a collects your information in order to record and support your participation in the activities you select. As an example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about new services, action alerts, and other products and services of o4a and selected third parties if you have so opted to receive such communications.

o4a may collect information about the use of the Site; such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. o4a may use this aggregate, non-identifying statistical data for statistical analysis, marketing or similar promotional purposes.

Your Choices with Respect to Personal Information
o4a recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, o4a will not communicate any information to you regarding products, services and special offers available from o4a, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, o4a will also not provide your name to other companies or organizations without your consent.

There are other instances in which o4a may divulge your personal information. o4a may provide your personal information if necessary, in o4a's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant or order or to protect the rights of o4a or others.

Use of Cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables o4a to record your passwords, purchases, and preferences if applicable. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While o4a uses cookies to track your visit to, and our Web servers automatically log the IP/Internet address of your computer, o4a does not generally use this information to identify you personally. However, if you expressly provide consent for to "remember" the unique identifier that you select when you register for various activities on the site, that unique identifier will be stored on a cookie on your computer, linked to your registration information, and your navigation path around the site will be tracked. We associate this data to understand how our site and services are being used so we can understand our customers and offer appropriate products and services.

Privacy Related Inquiries and Complaints
o4a takes its users' privacy concerns seriously. If you believe that o4a has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write the o4a Privacy Officer at:

Ohio Association of Area Agencies on Aging
Online Privacy Officer
1335 Dublin Rd., Suite 200A
Columbus, Ohio 43215

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the o4a Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.

Please note that if you provide o4a with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), o4a cannot guarantee that your most recent privacy preference will be honored.

Also, please note that o4a is not responsible for the content or privacy practices of non-o4a Web Sites to which this Site or any other o4a Web Site may link. You should review the privacy policy of such sites before using the sites.